We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

Email:

For product information or assistance:
info@scottcountylumber.com

For service inquiries or customer support:
sclumber@wbsnet.org

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.
WEBSITE customers may also use our toll free telephone support center to contact a service representative during regular business hours:
Monday to Friday - 7:30am to 5:30pm (CST)
Saturday - 7:30am to 12:00pm (CST)
Sunday - Closed

Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

Telephone:

Live Customer Care Center

1-620-872-5334
Monday to Friday 7:30am to 5:30pm (CST)
Saturday 7:30am to 12:00pm (CST)

FAX:

1-620-872-5335

Snail Mail:

Send your inquiries to:

Scott County Lumber
Attention: Customer Care Center
P.O. Box 46
Scott City, Kansas / USA
67871

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